Supporting tenants living in council or housing association homes
If you’re living in social housing—whether it’s managed by the local council or a housing association—you have a legal right to live in a home that is safe, healthy, and free from serious disrepair. When your landlord fails to maintain the property or resolve serious problems, you need independent support to take action. We also provide housing association and local authorities professional advice to rebut a disrepair claim
As a Chartered Building Surveyor with many years of experience as a property manager for housing associations and Local Authorities, I offer professional inspections and reports to help social housing tenants address issues that are affecting their health, safety, or day-to-day life.
Common Disrepair Issues I Can Assess Include:
• Damp, mould, and condensation
• Leaks from roofs, gutters, or pipework
• Faulty heating, hot water, or insulation
• Structural problems (such as subsidence or cracking)
• Broken windows, doors, or unsafe staircases
• Electrical hazards or poor ventilation
• Infestations or unhygienic conditions
How We Can Help:
• Independent Disrepair Surveys
We will carry out a thorough inspection of your home, documenting any defects or hazards and explaining the potential health and safety risks involved.
• Detailed, Evidence-Based Reports
Our reports are clear, impartial, and written in a way that can be used by your solicitor, housing officer, or support worker as part of a formal complaint or legal claim.
• Support for Legal Action or Complaint Resolution
We regularly work alongside solicitors or tenant advocacy services to provide expert evidence in disrepair cases. My reports can be submitted to the landlord or used in court proceedings if necessary.
• Friendly, Respectful Service
We understand how stressful these situations can be. We aim is to make the process straightforward, supportive, and focused on helping you get the results you need.
Do You Need a Disrepair Survey?
You might consider a professional survey if:
• You are a Housing Association or local authority defending a disrepair claim.
• You’ve reported problems to your landlord but nothing has been done.
• Repairs have been delayed for an unreasonable length of time.
• The issue is affecting your health, comfort, or safety.
• You’re considering a disrepair claim with a solicitor and need expert evidence.
If you’re unsure whether a survey is the right step, we offer friendly, no-obligation advice to help you understand your options. Whether you’re a tenant or working on behalf of one, I’m here to help make homes safer and healthier for the people who live in them.